GyFTR for credit card holders: the HDFC, SBI Card, Axis and Kotak voucher stores and their terms

What is GyFTR and who runs it?

GyFTR is a gift voucher platform run by Vouchagram India Pvt. Ltd., based at B-11 Qutub Institutional Area, New Delhi. It sells brand e-vouchers delivered by SMS, email or WhatsApp, and runs separate stores for card issuers, each with its own address, payment rules and benefits.

Its about page says it has 500+ brands and up to 40% discount, and its terms for SBI Card holders name GyFTR.com as Vouchagram India Pvt. Ltd. The brand you buy is still the one that honours the voucher: each store tells you to read the brand's own terms on the brand page before you buy.

Which bank stores does GyFTR run, and which cards can pay there?

We found four live bank stores on GyFTR: HDFC SmartBuy Instant Vouchers, SBI Card, Axis Bank's Gift EDGE and Kotak Instant Vouchers. Each takes only that bank's cards or accounts, and Axis and SBI Card leave out corporate cards.

Federal Bank also uses GyFTR to deliver vouchers it gives out: its page says eligible customers get a unique promo code by email or SMS, enter it with their mobile number and an OTP on GyFTR, pick a brand, and get the voucher within 10 minutes. Other banks may run GyFTR stores we did not find.

From each store's terms or FAQ page, and Federal Bank's voucher redemption page, read 9 November 2026. The Kotak payment line is from a Kotak GyFTR FAQ PDF published under Kotak's 2021 mailer folder.

What do HDFC cards earn on GyFTR vouchers, and what are the caps?

HDFC's SmartBuy rules, valid till 31 March 2027, list Instant Vouchers at 5X Reward Points on Infinia and on Regalia, Diners Privilege and BizPower, 3X on Diners Black, Diners Black Metal and BizBlack Metal, and 5% cashback on other HDFC credit cards. Monthly and daily caps apply per card across all SmartBuy categories.

The bonus posts within 90 working days from the last date of the transaction month, if the account is active. The same rules list Instant Voucher as NA in their Rewards Redemption Calculation table, so they give no rate for paying for vouchers with points. GyFTR's HDFC store says brand purchase limits vary, and that your use limit depends on your registration date and transaction history, shown under "My Usage Limit". For HDFC's exclusions and how the Amazon voucher limit works, see gift cards and vouchers on credit cards.

HDFC SmartBuy accelerated earn rules, read 9 November 2026. The caps cover all SmartBuy categories together. The rules say the offer may not apply to Tata Neu and Tata Neu Infinity cards.

Can I take a discount instead of HDFC Reward Points on GyFTR?

Yes, on eligible brands, through Insta Deals. GyFTR's HDFC store says you pick one per order, Accelerated Rewards or Insta Deals, and the two cannot be combined. It says Insta Deals still applies when your monthly reward cap is full.

The store says Insta Deals is open to eligible HDFC credit and debit cards, PayZapp-linked cards and Zapp accounts. The discount differs by brand, so check the Insta Deals tab on the brand page before you pay.

What are GV Coins and GyFTR Coins?

They are GyFTR's own wallet credits, not bank reward points. SBI Card holders earn GV Coins up to 10% of the transaction on the SBI Card store, and Axis holders earn GyFTR Coins on Gift EDGE. Both can only buy more vouchers on the same store and cannot be turned into cash.

GyFTR's SBI Card terms say GV Coins convert to rupees at 1:1, a ratio it can change without notice, last 6 months from credit and cannot be revalidated. They are earned only on the final card payment after discounts, cannot be used for Amazon Pay Gift Vouchers, and the full wallet balance, up to the cart value, is applied when you pay with them. A cart paid partly in GV Coins does not qualify for free promo codes.

Axis's Gift EDGE FAQ says GyFTR Coins are credited at once, at most 7 days after the transaction, with no monthly cap. They cannot be converted into Axis EDGE REWARD Points or Miles, or used outside gyftr.com/edgerewards.

Does my card also earn its normal reward points on a GyFTR voucher?

Not on Axis cards. Axis's revised credit card terms, effective 28 August 2026, say gift card purchases stay excluded from rewards, earn no rewards or cashback, and do not count towards spend-based fee waivers or milestones. They move to a separate spend category named "Gift Card".

So on Gift EDGE the GyFTR Coins are the only reward named. On HDFC, the SmartBuy bonus above is what HDFC names for Instant Vouchers. Other banks' rules on voucher spends differ by card, see gift cards and vouchers on credit cards.

How long do GyFTR vouchers last, and can I cancel one?

Validity runs 3 to 12 months depending on the brand, and no store lets you cancel. GyFTR's SBI Card terms say expired vouchers cannot be revalidated and vouchers once bought cannot be blocked, exchanged or cancelled. The exact expiry is in the voucher email or SMS.

The HDFC and Axis store FAQs say a voucher bought by mistake cannot be blocked or cancelled. Axis's FAQ says expired vouchers cannot be revalidated. The HDFC store FAQ is softer: it tells you to use the chat bot to check if an expired voucher can be revalidated. Kotak's GyFTR FAQ PDF gives the same 3 to 12 months, no cancellation and no revalidation.

Most vouchers are one-time use. The HDFC and Axis FAQs say vouchers cannot be clubbed. Kotak's FAQ says clubbing is possible for some brands on request. Some brands work only online, some only in stores, so check the brand page first.

What if the voucher does not arrive or the payment fails?

GyFTR's HDFC and Axis FAQs say a paid order that has not gone through is usually processed within 24 hours, and if it is still not processed after 24 hours the payment is refunded to the source account within 3 to 5 business days. Check your spam folder first, then use the store's resend or voucher status option.

Helplines named by the stores: 1800-1033-313 on the HDFC store, 1800-1033-314 on Axis Gift EDGE and the Kotak store, and help@gyftr.com. SBI Card's terms send voucher queries to gyftr.com/sbicard/contact-us or GyFTR's WhatsApp, say SBI Card is not responsible for fulfilment issues, and put disputes under the courts of Delhi.

The HDFC store's FAQ also says a mobile number can be blacklisted or a payment blocked by risk rules, which can stop you logging in or buying. If your card was charged for something you did not authorise, see disputes and chargebacks.