ICICI iShop: earn rates, monthly caps, point redemption and iCash

Reward portalsUpdated 9 Nov 2026By Saurabh Garg, credit card enthusiast

M16SRead 9 Nov 2026

iShop is ICICI Bank's travel and voucher portal at ishoprewards.com, managed by Reward360. Non co-brand ICICI cards earn 6X points on flights, buses and vouchers and 12X on hotels, capped at 15,000 points a month on most cards and 18,000 on Emeralde Private Metal. Points pay up to 100% of a flight, 90% of a hotel, 50% of a voucher.

Checked against11 documents

12 cards named in this guide

What is ICICI iShop and who runs it?

iShop is ICICI Bank's portal for flights, hotels, buses and shopping vouchers, at ishoprewards.com. Its terms say Reward360 manages the platform, and ICICI Bank only facilitates payment and does not sell anything on it. ICICI customers earn accelerated reward points or iCash there, and can spend points against a booking.

ICICI's iShop support document lists the travel partners behind it: Cleartrip, EaseMyTrip, Yatra and Goibibo for flights, MakeMyTrip and Yatra for hotels, and redBus for buses. iShop is separate from the ICICI Bank Rewards catalogue, the product and voucher store inside Net Banking and iMobile. ICICI's MITC says points can be redeemed on both.

Who can use iShop and how do you log in?

Any ICICI Bank customer paying with an ICICI credit card, debit card or Net Banking. Other banks' cards cannot be used. You can browse ishoprewards.com without logging in, but to book you log in with your ICICI Net Banking credentials, and a first visit needs a one-time registration of your name, mobile number and email ID, checked by OTP.

ICICI's iShop FAQ says you can also reach it from Net Banking, through the iShop icon in the Accounts section. It does not save card details, so you enter the card each time. iShop customer support is on 1800 570 1955, 9 a.m. to 9 p.m. Monday to Saturday, and support@ishoprewards.com.

How many reward points does iShop pay?

6X reward points on flights, buses and shopping vouchers and 12X on hotels, on ICICI credit and debit cards. ICICI's offer sheet puts that at up to 18% back on flights and vouchers and up to 36% on hotels. Co-branded cards (Amazon Pay, Adani One, Emirates Skywards and MakeMyTrip) get 4% cashback instead, and Net Banking earns iCash.

ICICI's FAQ gives a worked case: a Sapphiro card earns 2 reward points per Rs 100 on a flight booked elsewhere, and 12 points per Rs 100 on the same flight booked through iShop. The points are credited within 90 days of the transaction or 45 days after the travel or stay ends, whichever is later, according to the same FAQ.

Category	ICICI credit and debit cards	Co-branded credit cards	Net Banking
Flights	6X reward points, up to 18%	4% cashback	3% iCash
Hotels	12X reward points, up to 36%	4% cashback	6% iCash
Buses	6X reward points	Not listed	6% iCash
Shopping vouchers	6X reward points, up to 18%	4% cashback	Up to 29% iCash

From ICICI's iShop offer sheet and iShop page, read 9 November 2026. The offer sheet does not list buses; the bus row is from the iShop page. 1 iCash = Rs 1. Voucher iCash varies by brand on ishoprewards.com.

What are the iShop monthly and daily caps?

Emeralde Private Metal can earn up to 18,000 points a month and 10,000 a day on iShop. Times Black, Emeralde, Diamant World and other credit cards on the ICICI Bank Reward Program, such as Coral, Rubyx and Sapphiro, can earn 15,000 a month and 8,000 a day. Co-branded credit cards are capped at 1,100 a month and 500 a day. ICICI's capping sheet says the higher caps apply to transactions from 1 October 2025.

Some voucher brands also have a monthly purchase limit, according to ICICI's iShop FAQ: Big Basket Rs 2,000, Blinkit Rs 2,000, Amazon Rs 12,000, Flipkart Rs 12,000, Tata CliQ Rs 30,000 and Croma Rs 1,00,000.

Card	Monthly cap	Daily cap
Emeralde Private Metal	18,000 points	10,000
Times Black	15,000 points	8,000
Emeralde, Diamant World	15,000 points	8,000
Other credit cards, including Coral, Rubyx, Sapphiro, HPCL, CSK, ManU, Parakram	15,000 points	8,000
Co-branded credit cards: Amazon Pay, Adani, Emirates, MMT	1,100	500
All ICICI debit cards	15,000 points	8,000

From ICICI's iShop capping sheet, read 9 November 2026. It calls these the most points that can be earned. It does not say whether the co-brand figure is points or rupees of cashback.

How do you redeem ICICI points on iShop, and what is a point worth?

At checkout, as Points + Cash. ICICI's offer sheet lets points pay up to 100% of a flight, 90% of a hotel and 50% of a shopping voucher, with the rest paid by card. The iShop terms set a minimum of 500 points and charge Rs 99 plus GST each time points are used, except on Emeralde Private Metal and Times Black.

ICICI does not publish one rupee value for a point on iShop. Its FAQ says each point has a monetary value shown at checkout, set by your card type. The Times Black page says a point is worth up to Re 1, and Rs 0.40 against the statement. ICICI's MITC waives its catalogue fee on Emeralde Private Metal, Times Black and 1838 Reserve, while the iShop terms name only the first two, so check the fee at checkout on a 1838 Reserve card.

The FAQ says you can also convert points to airline miles under iShop's Rewards section, but does not give a ratio. If a payment fails after you redeem, the points come back within 30 minutes and no redemption fee is charged. A failed booking returns them within 24 to 48 hours, according to the iShop terms.

What is iCash on ICICI iShop?

iCash is the reward iShop pays when you book with ICICI Net Banking instead of a card. 1 iCash is Rs 1. It can pay up to 80% of an iShop order, the rest by Net Banking, and the FAQ says there is no fee to use it.

The FAQ says iCash is credited within 2 days after the travel date or the voucher delivery, and has a validity of 3 years including the date of credit, which iShop tells you when it is earned. iCash and card points cannot be used in the same transaction.

What fees and catches come with iShop?

ICICI's FAQ says the bank adds no fee on iShop, but the travel partner can add a convenience fee, and the iShop terms say convenience and service fees are not refunded. Card payments on Amazon e-Pay, Flipkart and Swiggy Money vouchers carry a 2.5% processing fee, which does not apply on Net Banking. Redeeming points costs Rs 99 plus GST a time on most cards.

Shopping vouchers cannot be cancelled, refunded or extended once expired, and the expiry is in the voucher message. If you cancel a flight with the airline yourself, the terms say you must tell iShop support within 24 hours for a refund, which takes 7 to 10 working days. Offers cannot be combined unless an offer says so. ICICI's MITC adds that card spends converted to EMI earn no reward points, and that ICICI can block a card from redeeming over misuse of offers or rewards. See gift cards and vouchers for the bank-wide rules.

How is iShop different from the ICICI Bank Rewards catalogue?

ICICI Bank Rewards is the separate product and voucher catalogue, reached in Net Banking under Cards and Loans or in iMobile under Cards and Forex. ICICI says it launched in August 2022. iShop is for travel bookings and shopping vouchers paid with points and card together. Both draw on the same reward points balance.

ICICI's MITC, last updated 6 November 2026, charges Rs 99 plus GST per catalogue redemption and Rs 25 at online and in-store partner brands, nil on Emeralde Private Metal, Times Black and 1838 Reserve. Points expire 36 months after issue and lapse when the last card on the account is cancelled. Orders placed with points cannot be cancelled, and non-delivery complaints must be raised within a month. The MITC credits points within 5 working days of the statement, while ICICI's rewards page says 7. See points redemption to compare banks.