Amex Reward Multiplier and ShopWise: what the American Express India terms say

Is Amex Reward Multiplier still running?

No. American Express says on its Reward Multiplier page that the programme was discontinued effective 30 September 2026, and that any Reward Multiplier links left on its website or logged-in pages after that date are no longer valid.

Amex's update letter says Membership Rewards points earned on eligible purchases up to 29 September 2026, 11:59 PM will be credited under the Reward Multiplier terms. The terms themselves give the offer period as January 1, 2021 to September 29, 2026. The same letter says the Membership Rewards earn rate and point value do not change, and that points still do not expire while the Card Account is active and in good standing.

Reward Multiplier was run by American Express Banking Corp. itself. It sent you from the Amex page to a partner brand's website, and the brand reported the sale back to Amex for the bonus. Amex now points cardholders to ShopWise, which it calls an independent platform offering e-vouchers from 200+ brands.

What did Reward Multiplier and ShopWise pay on each Amex card?

Both sets of terms carry the same table: 10X on the Centurion Card, 5X on the Platinum Card, Platinum Corporate Card and Gold Card, 3X on the Platinum Reserve, Platinum Travel and Gold Corporate cards, and 2X on the Membership Rewards Credit Card, SmartEarn and Green Corporate Card. Co-brand cards earn no bonus.

The bonus is capped at 25,000 Bonus MR Points a month under both documents. Both say the points shown on the site are a maximum, and that you can earn less depending on the net amount paid. Reward Multiplier gave no bonus on taxes, delivery charges, insurance fees, conversion fees, customs fees or other fees.

Amex's ShopWise landing page shows a shorter list, up to 5X, and leaves out the Centurion Card. The ShopWise terms PDF and Amex's closure letter both include 10X on Centurion.

From the Reward Multiplier terms and the ShopWise terms PDF, read 9 November 2026. Both cap the bonus at 25,000 points a month.

When will my last Reward Multiplier bonus points arrive?

Within 120 business days of the transaction, under the Reward Multiplier terms, once the merchant tells Amex the sale was valid. For hotel and airline bookings, including MakeMyTrip and Etihad, the bonus comes within 120 days of using the service, not of booking it.

Missing or wrong bonus points must be raised within 210 calendar days of the transaction, or within 150 calendar days of using the service for a hotel or airline booking. Amex says it does not have to deal with claims after that. If the card is cancelled before the bonus is due, you lose it. If you cancel, change or return the purchase, the bonus is reversed, and partial or full cancellation of a MakeMyTrip booking means no bonus.

What did Reward Multiplier leave out?

Its exclusion table names gift cards, flight bookings, bill payments, utilities, insurance premiums and recharges, mobile phones, AirPods, smart watches, iPads, gold, silver, jewellery, laptops, televisions and large appliances, on both Flipkart and Tata Cliq. Grocery and automobiles were excluded on Flipkart. Each brand had its own list, for example Myntra excluded Myntra gift cards and Myncash, and Croma excluded mobile phones and gift cards.

The bonus counted only if you clicked through from Reward Multiplier and finished the purchase in the same session. The terms told you to clear cookies, start with an empty cart, avoid incognito mode, and not open coupon or price comparison sites after the redirect. Opening the merchant's app at redirect earned nothing unless the page said so.

Apple purchases had their own limits: 2 iPhones and 3 units of other Apple products in 30 days, and lifetime limits such as six units per model of iPhone, Mac or iPad.

What are the ShopWise limits and fees on Amazon vouchers?

The ShopWise terms cap Amazon Pay Gift Cards and Amazon Shopping Vouchers at Rs 20,000 each per calendar month per Card Account, counting supplementary cards. The convenience fee on both is 1.5% plus GST. ShopWise can also charge a convenience fee on any other brand at its own discretion and without notice, and Amex says it has no liability for that fee.

The older e-voucher section in the Reward Multiplier terms set the Amazon limit at Rs 10,000 a month and records the fee rising from 0.75% plus GST to 1.5% plus GST on July 25, 2025. The ShopWise terms are the current ones.

An example. A Gold Card holder buys a Rs 20,000 Amazon Pay Gift Card on ShopWise. The fee is Rs 20,000 x 1.5% = Rs 300, and GST at 18% adds Rs 54, so Rs 20,354 goes on the card. At 5 points per Rs 50, the voucher earns up to 2,000 Membership Rewards points, 400 base and 1,600 bonus. The terms do not say whether the fee itself earns points.

Voucher purchases follow each brand's own terms. Help with e-vouchers goes to ShopWise at support-shopwise@giftstacc.com. For how other banks treat vouchers, see gift cards and vouchers on credit cards.

How fast does ShopWise credit the bonus, and can it be reversed?

The ShopWise terms say within 24 to 48 hours of a valid transaction, and up to 30 days in exceptional cases. Amex's landing page says within 3 days. Base points follow your card's normal Membership Rewards terms.

Bonus points on a transaction later found to be non-genuine, or cancelled, are taken back from your balance. Complaints about missing bonus points must be raised within 210 calendar days. If the card is cancelled before the bonus is credited, you lose it.

Which Amex cards can use ShopWise?

Cards issued in India by American Express Banking Corp.: Centurion, Platinum, Platinum Reserve, Platinum Travel, Gold, Membership Rewards Credit Card, SmartEarn, and the Platinum, Gold and Green Corporate Cards, plus other Amex cards except co-brand and network cards. The card must be valid and in good standing.

Corporate cards qualify only if they are enrolled in Membership Rewards. Amex can refuse access to ShopWise at any time to check for or prevent fraud.

How are Membership Rewards points redeemed, and do they expire?

The Membership Rewards terms list three options: eVouchers, transfers to airline and hotel programmes, and a credit to the card account against charges on the statement. The terms do not publish a rupee value per point. Brands, denominations and point levels are set by Amex and can change without notice.

A statement credit needs at least 1,000 points per request, and covers a charge until the day before the fourth statement after it appears. Supplementary Cardmembers cannot redeem, and redeemed points cannot be reversed.

Points have no expiry date while you are enrolled, but Amex reserves the right to set one. If you cancel the card, you have 30 days to redeem or the points are forfeited. See how points redemption works for other banks.